Red Colour Phone Light Hub 3.0 Virgin Media Router Troubleshoot

Picture of hub 3.0 white and black

The hub 3.0 has the red phone light

Troubleshoot !

The hub 3.0 router from virgin media is showing a red Phone led light, my landline is connected but it’s not working or drops off. (See picture 1, number 1)

Hub 3.0 troublesoot

Hub 3.0 with red phone led picture 1

Remedy !

There are a few things that can cause this see below:

  • First – I would suggest factory reset your hub as sometimes updates can cause this, find out how here.
  • Second – Check and see the virgin media website on any known outages on the telephone network, see here.
  • Third – Try the resolution from the virgin media website regarding this issue, see here.

If by any reason the hub 3.0 is behaving the same and you have fallowed the instructions above, then call virgin up to investigate further.

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